# No BS Coach — The No BullShit Business Coach > No BS Coach is a Melbourne-based small business coaching practice run by Robert (Rob), a serial entrepreneur with 27+ years in IT, 15+ years in digital marketing and e-commerce, and four businesses owned — two of which have been successfully sold. Rob coaches established Australian SMEs ready to scale, cutting through the noise to deliver real strategies that drive growth, boost profits, and fix what's actually broken. No jargon, no excuses, no fluff. Rob's approach is built around six core pillars of business success. Fortnightly face-to-face meetings are standard. Clients can contact Rob 24/7 — not just during scheduled sessions. If you're not getting value, you cancel. Simple. Real results include: reducing digital marketing spend from $5,000/month to $1,250/month; cutting IT costs from $3,500/month to $500/month; improving employee retention from 6 weeks to 12+ months. ## The 6 Pillars - **Business Coaching & Mentoring**: One-on-one coaching and mentoring for SME owners. Available 24/7, fortnightly on-site visits, no lock-in if there's no value. Covers strategy, sales, acquisitions, exits, process clean-up, and day-to-day accountability. - **Digital Marketing & SEO**: Hands-on SEO coaching and strategy — not theory. Rob teaches business owners how to achieve online visibility themselves, covering website audits, SEO foundations, Shopify optimisation, and organic lead generation. First session free. - **IT Systems & Automation**: Identifying and implementing the right tools to automate operations and reduce labour costs. Cuts through IT jargon to find practical, affordable solutions that save time and money. - **Cybersecurity**: Plain-language cybersecurity guidance for SMEs. Covers prevention techniques, staff education, system hardening, and Dark Web monitoring — alerting clients if their data is breached and visible on the dark web. - **Team & Culture**: Building teams that don't need micromanaging. Strategies for improving employee engagement, retention, and productivity so staff look after clients without being pushed to do it. - **Sales & Customer Experience**: Strategies to make clients seek you out rather than the other way around. No cold-calling required. ## The No BS Club A monthly membership for business owners who want accountability and expert advice without committing to full-time coaching. Includes: direct access to Rob, monthly Melbourne networking events (member-voted venue, time, and date), monthly group strategy sessions via Zoom or in person, and a community of like-minded SME owners. ## Key Information - Coach: Robert (Rob) - Background: 27+ years IT, 15+ years digital marketing/e-commerce, 4 businesses owned, 2 successfully exited (including ITtelligent) - Location: Melbourne, VIC (Level 35, 477 Collins St) — also travels to Sydney and Brisbane - Phone: 1300 59 00 82 - Website: https://thenobullshit.coach - First Consultation: Free, no obligation - Availability: 24/7 — not restricted to scheduled sessions - Meetings: Fortnightly on-site (face-to-face preferred) - Commitment: Cancel anytime if no value is being delivered - Industries: Cleaning, electrical, automotive, IT, e-commerce, retail, professional services, trades, and more ## Key Pages - [Home](https://thenobullshit.coach) - [About Rob](https://thenobullshit.coach/about/) - [The 6 Pillars Overview](https://thenobullshit.coach/6-pillars/) - [Business Coaching Melbourne](https://thenobullshit.coach/6-pillars/business-coaching-melbourne/) - [Business Coaching & Mentoring](https://thenobullshit.coach/6-pillars/business-coaching-mentoring/) - [Digital Marketing & SEO](https://thenobullshit.coach/6-pillars/digital-marketing-seo-strategy/) - [Cybersecurity](https://thenobullshit.coach/6-pillars/cyber-security/) - [Team & Culture](https://thenobullshit.coach/6-pillars/culture/) - [The No BS Club (Networking)](https://thenobullshit.coach/business-networking-club/) - [Why Choose Rob](https://thenobullshit.coach/why-rob-as-your-business-coach/) - [Podcast](https://thenobullshit.coach/podcasts/) - [Reviews](https://thenobullshit.coach/reviews/)