Contact Rob

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Talk To The Person Who Does The Coaching

There is no reception desk, no gatekeeper and no junior account manager between you and me. When you send an enquiry through the form at the top of this page, or ring 1300 59 00 82, you are contacting Robert Adelman — the bloke who will actually sit in the room with you every month.

You do not need a polished brief. Half a paragraph about what is frustrating you is plenty. Cash flow that never quite adds up, staff who keep leaving, a website that costs money and delivers nothing, an IT bill that has quietly tripled — whatever the sore point is, say it plainly and I will tell you honestly whether it is something I can help with.

If you would rather see how I work before you get in touch, read the client reviews, look at what sits behind the price on the business coaching cost page, or read the terms of my no lock-in guarantee. None of it is gated and none of it needs your email address first.

And if one-on-one coaching is more than you need right now, the Business Networking Club is the lower-cost way in. Mention it in your enquiry and I will point you at the next meetup rather than sell you something bigger than the problem.

No mystery

What Happens After You Send An Enquiry

Plenty of coaching websites swallow your enquiry into an automated funnel. Here is exactly what happens to yours instead.

1. 1

   It lands in my inbox

   The form emails your enquiry straight through to me. It is not routed to a sales team, it is not added to a mailing list, and it is not resold to anyone. There is no drip sequence waiting for you.

2. 2

   I read it properly

   I read what you wrote before I reply, and I will usually have a look at your website first so I am not asking you questions you have already answered on your own home page.

3. 3

   You get a reply from me personally

   Not an auto-responder pretending to be a person. I reply during business hours, Monday to Friday. I am not going to quote you a guaranteed response time I might miss while I am onsite with a client — if you need an answer today, ring me instead.

4. 4

   We book a free 30-minute chat

   If it looks like a fit, we lock in a free half hour by phone, video or face to face. No charge, no obligation and no pitch deck.

5. 5

   You decide what happens next

   You either take what you learned and run with it yourself, or we start working together. There is no contract to sign either way.

Make it useful

What To Include In Your Enquiry

None of this is compulsory. But the more of it you give me, the more useful my first reply will be to you.

• What you do and roughly how big you are. Industry, headcount and how long you have been trading is enough context to start with.
• The problem that made you pick up the phone. The real one, not the polite version. Blunt is fine here — it is the whole point of the name.
• What you have already tried. Saves us both burning the free half hour on advice you binned two years ago.
• Which of the 6 Pillars it touches. Coaching, culture, customer service, cyber security, digital marketing or IT systems — most problems sit in one or two of them.
• How you would rather be contacted. Phone, email or a video call, and the hours that suit you.
• Anything urgent. If something is on fire this week, say so in the first line and ring the number as well.